FAQ
Have a question?
If you do not find the answer to your question below – please contact us. We will be happy to help
Corian® advantages
You can contact us via our website. A free sample of Corian® Glacier White will be sent to you as soon as possible.
Samples are a great way to match the Corian® colour with other finishes in your home. It is also possible to buy a sample box of the entire range of colours.
Please contact us for more details.
Our products are handmade, so there may be very slight variations in size. Dimensions in the technical drawings are average values that may vary slightly. However, the discrepancy in the dimensions of the worktops is never greater than 2mm.
Corian® is designed for an elegant matte finish that does not lose its appearance when time is passing by. Scratches appearing on the matte surface are less visible. They can be easily removed with an abrasive sponge number 2000. This type of surface finishing works well in contemporary bathroom interiors.
We can polish the surface at the request of a customer, however, it is not recommended.
Because the customer must always have the choice between a wall-mounted or countertop
technique for positioning the faucet. The tap holes can be easily drilled by the customer or installer. We can provide all needed information on how to do it.
Unlike natural stone, Corian® never requires impregnation, which makes everyday use easier! Corian® is a non-porous, maintenance-free that you will enjoy for years to come
Corian® is easy to clean, non-porous, stains do not penetrate its surface. When properly cleaned, Corian® is also resistant to the growth of mould and bacteria.
A sheet of Corian®, 12 mm thick and 3658 by 760 mm, weighs approximately 60 kg, which is 23.0 kg per square metre.
Corian maintenance
Corian® is easy to clean. For daily care, soapy water or an ammonia-based cleaner is sufficient. Small scratches, burns or discoloration are also easy to remove. Damage should be repaired by an authorised Corian® Installer.
Please contact us for assistance.
Corian® is stain resistant, because it is non-porous. Stains cannot penetrate its surface, so it is easy to clean and maintain. Unlike natural stone, Corian® never requires impregnation.
Corian® is a very durable material. Products with a matte finish are particularly easy to maintain and clean. Any scratches and stains that cannot be removed despite intensive cleaning can be easily removed with fine sandpaper without damaging the material.
Corian® is relatively soft compared to natural stone. If you have Corian® worktops, you should use a Cortic chopping board when preparing your meals.
With almost unlimited design possibilities, Corian® has a distinct advantage over other materials.
Constantly changing range of colours, customise and projects enriched by combining Corian® with other materials such as brass, tile, granite or others. The non-porous Corian® surface is easy to clean and does not require impregnation.
Corian® is extremely durable and is an excellent choice for applications that will be used frequently. It is stain resistant, non-porous and heat resistant.
Terms of order and method of payment
Ordering is based on four simple steps:
- Step one – Your inquiry via the contact form on our website.
Please select a specific washbasin from the order form, pick the name of the collection and provide all dimensions. By doing so, you are not committing yourself to anything yet. - Step two – we will send you the completed order form with additional information such as dimensions of washbasin, position of the bowls, also the time of delivery and all costs related to the product, packaging and transport.
- Step three – check all these details and if you agree, please confirm them and make a payment of the full amount to the Cortic account.
- Step four – after receiving the full amount for the ordered product, we will proceed to make the order.
A bank transfer to a Cortic account is recommended
Even if our products are handmade, most of them are in stock and available immediately but for some of them the delivery time can be extended to 2-3 weeks. For more details, please send us an email.
Please make your payment within 3 days after sending us your order confirmation.
All ordered products can be easily returned within 14 days. The shipping cost is covered by the customer.
Assembly and installation
For the correct installation of our products, it is enough to use the brackets proposed by us and follow the assembly instructions. We recommend that the installation is carried out by an experienced installation company. In the case of large-size worktops, it should be done by the furniture manufacturer after prior training by Cortic.
If required, the installation can be done by Cortic.
On our website you can find a detailed technical drawing regarding this matter.
If you have additional questions, please contact us.
Each installation should be carried out by a professional with knowledge of sanitary regulations. In addition, standard structural tolerances of the walls, to which the washbasin brackets are mounted, are acceptable.
All our products can be combined with any fittings or faucets.
Short and straight tops are ready to install and do not require detailed instructions. Worktops which assembly requires joining by gluing and sanding should be made by professionals trained in this field.
Shipping of ordered products
All products over PLN 6,000 are sent (in Poland) free of charge
On request, we offer shipping of our products to the indicated place. The shipping cost depends on the distance. For more information, please contact us.
It is possible. Then the transport costs will not be charged.
Our goal is to ensure a damage-free shipment, therefore all products are carefully packed. All tops are shipped in a triple-layer cardboard, placed in a solid wooden box.
We ensure delivery within the expected time. You will be informed about it the day before.
Unfortunately, for insurance reasons, the goods can be delivered to the curb. Until then, the shipment is insured, and we bear all damages related to transport. Due to the weight and dimensions of the shipment, we recommend having at least two strong people to transport it to its destination.
Upon receiving the product, check it for completeness and visible damage immediately. If damage is found, ask the driver for confirmation and let us know. We will deliver a new product at no extra cost.
